Webinar OE5: Preventing and Resolving Data-Matching Issues
Process in Healthcare.gov
In this webinar presented on October 18, 2017, Shelby Gonzales, Senior Policy Analyst, and Halley Cloud, Health Outreach Manager, detail what happens when Healthcare.gov determines that information applicants provide as to their income and citizenship or immigration status doesn’t match information available to federal data sources, and how assisters can help people resolve these data-matching issues.
Presentation Slides
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Data-Matching Process
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Data-matching process to verify eligibility factors
Notice of data-matching issue
Verification of Citizenship and Immigration Status
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How Healthcare.gov verifies citizenship (video section, slides)
- Reasons data matching may be unsuccessful
- Documents that can be used to prove U.S. citizenship
How Healthcare.gov verifies immigration status (video section, slides)
- Reasons data matching may be unsuccessful
- Documents and needed document numbers to prove immigration status
- Examples of document types
Example: Immigration and citizenship verification (video section, slides)
Verification of Household Income
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How Healthcare.gov verifies income
- General rules for income verified through data matching
When an income data-matching issue is triggered (video section, slides)
- Example documents that can be used to verify income
- Marketplace guide for income data-matching issues
Examples: (video section, slides)
- Expected income goes down
- No previous tax data
- Early retirement
Failure to resolve income data-matching issue (video section, slides)
Verification of Other Minimum Essential Coverage
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Resolving data-matching issues regarding minimum essential coverage
Identity Proofing
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Healthcare.gov process for identity proofing
- Documents that can be used to prove identity
- If identity can’t be verified
General Tips to Prevent and Resolve DMIs
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Tips:
- To resolve data-matching issues
- On sending documentation to resolve data-matching issues
- To prevent data-matching issues
Additional Resources
Resources | View resources links
Beyond the Basics Webinar Series | View all webinars
Key Facts About Health Reform | View all key facts
