OE10 Webinar:
October 2022

Part VI: Preventing & Resolving Data-Matching Issues

In Part VI of this Beyond the Basics OE10 webinar series presented on October 4, 2022, Shelby Gonzales, Vice President for Immigration Policy, and Jenny Sullivan, Director of Health Coverage Access, provide guidance on how to help applicants complete the marketplace documentation requirements and explain how to prevent data matching issues from occurring and how to resolve them when they do occur.

Webinar Resources

↓ Presentation Slides (PDF)

OE10 Webinar

Jump To:

Overview of Data-Matching Issues

  • Use of electronic data matching & limitations
  • What happens when there is a data matching issue
  • Data matching issue notices

Verification of Citizenship & Immigration Status

  • Citizenship verification process on the marketplace
  • Documents that can be used to verify citizenship
  • Immigration status verification process on the marketplace
  • Documents that can be used to verify immigration status
  • Examples

Verification of Household Income

  • Reasons data matching may be unable to verify income
  • General rules for income verification
  • Documents that can be used to verify income
  • Guide to resolving income data matching issues
  • Examples

Verification of Other Minimum Essential Coverage

  • Overview of minimum essential coverage data matching issues
  • Periodic data matching notices

General Tips to Prevent & Resolve DMIs

  • Tips to prevent data matching issues
  • Tips to resolve data matching issues

Identity Proofing for HealthCare.gov

  • Process for identity proofing
  • Documents used for identity proofing
  • Troubleshooting failed identity proofing

Additional Resources

OE10 Webinar: Part III Eligibility Based on Immigration Status

Guide: Reference Guide to Immigration Documents Used in Healthcare.gov

Guide: Troubleshooting Failed Identity Proofing

Key Facts:

OE10 Webinar Series (Coverage Year 2023)

HealthCare.gov Resources:

Health Reform: Beyond the Basics is a project of the Center on Budget and Policy Priorities designed to provide training and resources that explain health coverage available through Medicaid, CHIP, and the Marketplace. It is aimed at navigators, advocates, state and local officials and others who help consumers get and keep their health coverage.

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Beyondthebasics@cbpp.org

Robert Wood Johnson Foundation

Support for this project was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.

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