Webinars
OE9 Webinar Series
Part I: Determining Households & Income for PTC & Medicaid
September 14, 2021
This webinar provides an in-depth review of household and income rules for determining eligibility for premium tax credits and Medicaid.
Part II: The Premium Tax Credit
September 16, 2021
This webinar covers eligibility for premium tax credits—including how offers of employer-sponsored insurance can affect eligibility—as well as how premium tax credits are calculated.
Part III: Immigrant Eligibility for Health Coverage Programs
September 24, 2021
This webinar provides an overview of immigration status-related eligibility requirements for Medicaid, the Children’s Health Insurance Program, and for enrollment in marketplace plans.
Part IV: Preventing & Resolving Data Matching Issues
September 28, 2021
This webinar provides guidance on how to prevent data matching issues from occurring, and how to resolve them when they do occur.
Part V: Plan Design
September 30, 2021
This webinar provides an overview of health plan design, including cost-sharing charges in marketplace plans, eligibility for cost-sharing reductions, and how plan design affects consumers’ costs.
Part VI: Plan Selection Strategies
October 5, 2021
This webinar covers strategies to help consumers understand how insurance works, evaluate and compare marketplace plans, and select the plan that best meets their families’ needs.
Part VII: Auto-Renewal Process on HealthCare.gov
October 7, 2021
This webinar provides an in-depth overview of the HealthCare.gov auto-renewal process for 2022 coverage, including the process for plan enrollment and redetermination of premium tax credit eligibility.
Part VIII: Tying it All Together
October 12, 2021
This webinar brings together all of the policies covered in our webinar series by walking through the HealthCare.gov application step-by-step.
Part IX: Best Practices for Assisting People with Disabilities
October 14, 2021
This webinar discusses disability etiquette and basic accessibility considerations for anyone doing enrollment work.
Post-OE Webinars
American Rescue Plan Act Town Hall
March 23, 2021
This town hall provides an overview of the important provisions in the American Rescue Plan Act that significantly impact marketplace health insurance premiums. The town hall also details how COVID-19 testing, treatment, and vaccines are covered under different types of health coverage.
Marketplace Appeals Process
February 16, 2021
Presented in partnership with the National Health Law Program, this webinar provides information on marketplace appeals, detailing what decisions can be appealed, how to file an appeal, and ways to expedite the appeal process.
OE8 Webinar Series
Part I: Determining Households & Income for PTC & Medicaid
September 15, 2020
This webinar provides an in-depth review of household and income rules for determining eligibility for premium tax credits and Medicaid.
Part II: Premium Tax Credits
September 22, 2020
This webinar covers eligibility for premium tax credits—including how offers of employer-sponsored insurance can affect eligibility—as well as how premium tax credits are calculated.
Part III: Immigrant Eligibility for Health Coverage Programs
September 24, 2020
This webinar provides an overview of immigration status-related eligibility requirements for Medicaid, the Children’s Health Insurance Program, and for enrollment in marketplace plans.
Part IV: Preventing & Resolving Data Matching Issues
September 29, 2020
This webinar provides guidance on how to help consumers complete the Marketplace documentation requirements; it covers both how to prevent data matching issues from occurring and how to resolve them when they do occur.
Part V: Plan Design
October 1, 2020
This webinar provides an overview of health plan design, including cost-sharing charges in marketplace plans, eligibility for cost-sharing reductions, and how plan design affects consumers’ costs.
Part VI: Plan Selection Strategies
October 6, 2020
This webinar provides strategies to support consumers in understanding how commercial insurance works and evaluating and comparing marketplace plans.
Part VII: Auto-Renewal Process on HealthCare.gov
October 8, 2020
This webinar provides an overview of the HealthCare.gov auto-renewal process for 2021 coverage, including the process for plan enrollment and redetermination of premium tax credit eligibility.
Part VIII: Special Topics on Assisting Immigrants & Their Families
October 15, 2020
This webinar provides an overview of public charge assessments and discusses how to address concerns immigrants and their families may have when enrolling in health coverage programs.
Part IX: Best Practices When Helping People with Disabilities Enroll in Health Coverage
October 22, 2020
This webinar addresses disability etiquette and basic accessibility considerations for anyone doing enrollment work.
Health Reimbursement Arrangements (HRAs)
November 9, 2020
This webinar provides an overview of the various types of health reimbursement arrangements (HRAs) available and how they factor into the HealthCare.gov application process.
Post-OE Webinars
Special Enrollment Periods
Thursday, February 6, 2020
This webinar covers the circumstances that trigger a special enrollment period and the timing of coverage effective dates for different triggering events.
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Marketplace Appeals Process
Tuesday, February 25, 2020
Presented in partnership with the National Health Law Program, this webinar will provide information on marketplace appeals, detailing what decisions can be appealed, how to file an appeal, and ways to expedite the appeal process.
↓ View webinar video and slides
OE7 Webinar Series
Part I: Determining Households & Income for PTC & Medicaid
Tuesday, October 1, 2019
This webinar provides an in-depth review of household and income rules for determining eligibility for premium tax credits and Medicaid.
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Part II: Premium Tax Credits
Tuesday, October 3, 2019
This webinar covers eligibility for premium tax credits—including how offers of employer-sponsored insurance can affect eligibility—as well as how premium tax credits are calculated.
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Part III: Auto-Renewal Process on Healthcare.gov for 2020
Tuesday, October 8, 2019
This webinar provides an overview of the Healthcare.gov auto-renewal process for 2020 coverage, including the process for plan enrollment and redetermination of premium tax credit eligibility.
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Part IV: Preventing & Resolving Data-Matching Issues
Thursday, October 10, 2019
This webinar provides guidance on how to help consumers complete the Marketplace documentation requirements; it covers both how to prevent data-matching issues from occurring and how to resolve them when they do occur.
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Part V: Plan Design
Thursday, October 15, 2019
This webinar provides an overview of health plan design, including cost-sharing charges in marketplace plans, eligibility for cost-sharing reductions, and how plan design affects consumers’ costs. It also includes information on the expansion and risks of skimpy plans.
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Part VI: Plan Selection Strategies
Thursday, October 17, 2019
In this webinar, Dave Chandrasekaran, a health policy consultant and volunteer Certified Application Counselor, provides strategies to support consumers in understanding how commercial insurance works, evaluating and comparing marketplace plans, and selecting the plan that best meets their families’ needs.
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Immigrant Eligibility for Health Coverage Programs
Tuesday, October 22, 2019
Gabrielle Lessard, Senior Policy Attorney at the National Immigration Law Center, joined us in this webinar to provide an overview of immigration status-related eligibility requirements for Medicaid, the Children’s Health Insurance Program and for enrollment in marketplace plans.
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Working with Immigrants: What Consumer Enrollment Assistance Providers Need to Know Now
Tuesday, October 29, 2019
Gabrielle Lessard, Senior Policy Attorney at the National Immigration Law Center, joined us in this webinar to provide an overview about concerns immigrants and their families may have about enrolling in health coverage programs. We also review the new Department of Homeland Security “public charge” rules and other relevant policies.
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Best Practices for Assisting People with Disabilities Enroll in Health Coverage
Thursday, October 31, 2019
Karl Cooper, Director of Public Health Programs at AAHD, addresses disability etiquette and basic accessibility considerations for anyone doing enrollment work. Karl also provides an overview of questions a person with a disability needs to think about when considering their health care options in the marketplace.
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